Return Policy
We want you to enjoy your shopping experience with us. Your satisfaction is always our top priority. If you need help, please feel free to contact us. We will get back to you within 24 hours.
Our return and refund policy is as follows:
1、You may return all products within 7 days of shipment for an exchange or refund.
2、To initiate an exchange or refund, please contact our online customer service staff who will help process your request.
3, Refunds will be issued back to the original payment method you used to place your order. A message/email will be sent to you once the refund is complete. Please allow 24 hours to receive your refund.
4. When a gift card/coupon/points (or any other gift) is applied to an order, if the order is refunded for any reason, the gift card (or any other gift) used in the order will not be refunded.
5. we will not refund or be liable for any costs not paid to us, including customs duties or VAT, and any return shipping costs you may incur during the refund process.
6. You must pay the return shipping costs unless it is our fault.